Contact Support

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Welcome to the Jadworks support site

Jadworks is committed to providing our customers with excellent support either online, via phone or on site. To insure customer success with the Jadworks solution, our support team is eager to answer your questions from initial website setup and site launch through site maintenance and thereafter.

Jadworks Support is an integral part of maximizing your investment in the Jadworks solution. There are three support programs designed to fit the needs of our customers:

Online Support:
The Jadworks support site includes free access to on-line experts who are available to answer your questions and respond to your issues. Once posted, you can expect an answer to your question from our experts within 24 - 48 hours. Through our technical support experts and constant online maintenance you can be assured you have the most up-to-date answers and Jadworks technology. Please Note. Support questions can be sent through our public online discussion forum and Ask a Question"

Telephone Support:
Jadworks telephone support offers a live technical support expert to answer technical questions, provide training or assist you in reporting errors or issues.

Onsite Support:
A Jadworks support team will visit onsite for group training and to assist customers with setup of their website, business analysis and integration. For more information on these services and fees please call us at 888-203-8425 or contact sales@jadworks.com.

 



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